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Unified Communications in the Cloud

Learn more about our unified cloud-based telecommunications system – a cutting-edge solution that revolutionizes the way businesses and individuals communicate.

What is a Cloud Based Communications System?

This innovative technology combines various communication tools and services into a single, cohesive platform that operates entirely in the cloud. Unified cloud-based telecommunications systems enable seamless integration of voice, video, messaging, and collaboration services, allowing users to connect and collaborate effortlessly from any location with an internet connection.

It eliminates the need for traditional, on-premises telecommunication infrastructure, offering scalability, flexibility, and cost-efficiency while ensuring that users can access their communication tools from a variety of devices. In essence, it empowers organizations and individuals to streamline their communication processes, enhance productivity, and stay connected in today’s increasingly digital and mobile-centric world.

Disaster Recovery

NUSO’s collaboration tools enable businesses to prepare for disasters by leveraging cloud communication solutions that facilitate remote work across various scenarios, including natural disasters and emergencies. The suite of Unified Communication tools, such as Hosted Voice, SIP Trunking, Collaboration, Video Conferencing, and Instant Messaging, ensures that businesses can maintain operations and stay connected, regardless of location.

Key features and benefits include:

Call Recording, Monitoring & Quality Management

NUSO’s Call Recording and Quality Management Suite is designed to elevate the customer experience by offering advanced functionalities for contact centers and general business communications. It integrates call recording, live monitoring, reporting, quality management, and speech analytics to help organizations optimize business processes, resolve disputes, comply with regulations, and boost productivity. This suite allows businesses to monitor and enhance agent performance, providing essential feedback and training to ensure high-quality customer interactions.

Key features and benefits include:


NUSO Audio Conferencing offers a robust and user-friendly service that significantly enhances business productivity. This cost-effective solution allows for hosting large meetings without reservations or time constraints, ensuring seamless communication among hundreds of attendees. With features like quick setup, real-time participant list updates, and call recording, it simplifies the management of conference calls, making it an essential tool for businesses requiring reliable and flexible communication options.

Key features and benefits include:

Business Texting

SimplyConnect enhances customer engagement through business texting, leveraging SMS and MMS for marketing and customer service. This cloud messaging solution enables businesses to text-enable their existing numbers, offering a direct and personal way to reach customers. With features like auto-responses, message monitoring, and customizable templates, SimplyConnect streamlines communication, making it more efficient and personable.

Key features and benefits include:


The integration of Microsoft Teams offers significant benefits for businesses by enhancing collaboration and communication capabilities. With over 450 features designed to facilitate cooperation among global, in-office, remote, and hybrid teams, Microsoft Teams has established itself as an industry leader, supporting all work strategies. Its user base has seen remarkable growth, reaching over 270 million users in 2022, indicating its widespread acceptance and potential for continued expansion. The integration solutions provided, including the NUSO Direct Routing, enhance Microsoft Teams by allowing internal calls from chats, direct dialing from the app, and connection to the PSTN without additional hardware, all while retaining full NUSO Cloud functionality and offering cost-effective alternatives to native calling plans.

Key features and benefits include:

Access ANywhere

NUSO UC offers an all-encompassing business communication solution, blending advanced features like voice mobility, messaging, presence, conferencing, and collaboration into a single, streamlined service. This solution not only facilitates a flexible and mobile workforce by allowing operations from anywhere with internet access but also promises significant cost savings through its reliable and easy-to-use platform, designed for high availability with 99.999% uptime.

Key features and benefits include:


NUSO IPFax revolutionizes traditional faxing by enabling users to send and receive faxes electronically from anywhere, using any device with internet and email access. This service simplifies faxing, making it more secure, convenient, and eliminating the need for physical fax machines, paper jams, and maintenance costs. It is designed to cater to the modern workforce’s needs for flexibility and efficiency, offering a reliable and cost-effective solution for handling important documents that are too large for email, like contracts and presentations.

Key features and benefits include:

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