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Pioneer-360
Managed IT Services and Cybersecurity for Ohio Businesses

Reduce downtime, strengthen security and stay audit-ready with proactive IT support, managed cybersecurity and compliance guidance from Pioneer-360, a SOC 2 Type II Certified MSP/MSSP.

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Disaster Recovery

Cloud-based, recoverable, compliant data security with constant monitoring provides you peace of mind when disaster strikes.

Telecommunications

Pioneer-360’s Telecommunications Services combine mobility, messaging, conferencing, and collaboration into an enterprise-grade all-in-one solution. Cloud UCaaS technology empowers your organization with the convenience of working anywhere with internet access.
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Industries Served

We serve a multitude of different industries. From financial, to healthcare; manufacturing, to business, we can serve any type of firm.

Financial Institutions

Our Financial Industry partners value our experienced engineers who have worked with state and federally regulated Financial Institutions of varying charters.

About Us

Pioneer-360 is a SOC 2 Type II Compliance Certified MSP/MSSP founded in 1989. Over the years, Pioneer-360 has grown and evolved to become the leading experts in all things security and compliance for small to mid-sized corporations.

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We’re SOC 2 Type II Certified

Pioneer-360 has over three decades of security and compliance experience. We are proud to have accomplished our SOC 2 Type II Certification to demonstrate our commitment to compliance standards and customer data assurance.

Other Certifications

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Super Elite logo
Channel Partners MSP 501 logo with “2025 Winner” in gold banner, showcasing pioneer-360’s excellence as an award-winning provider of managed IT solutions.
MSP 500 logo CRN 2023

Our Blog

Check out the latest tech news, get resources, and stay up-to-date with Pioneer-360.

Pioneer-360 FAQs

Pioneer-360’s Fully Managed IT service combines proactive monitoring and maintenance with the tools and support needed to keep your organization running. Depending on the selected package, services can include remote monitoring and management, managed endpoint detection and response, patching, Microsoft 365 applications, email backup, anti-spam protection, secure file sharing, cloud and local backup, firewall management, help-desk support, remote technical support, and Hardware as a Service.

An MSP manages the reliability and day-to-day operation of your technology, including monitoring, maintenance, support, cloud services, backups, and business systems. An MSSP focuses more deeply on cybersecurity, providing services such as managed SIEM and SOC monitoring, vulnerability scanning, security training, incident management, and compliance reporting. Pioneer-360 provides both MSP and MSSP services, allowing IT operations and cybersecurity to be coordinated through one provider.

Pioneer-360 is headquartered in New Philadelphia, Ohio, and supports organizations across Ohio through a combination of remote and on-site services. Availability can depend on your location, the service requested, and whether on-site work is required. Contact Pioneer-360 to confirm coverage and the best support arrangement for your organization.

Yes. Pioneer-360’s Remote Partner Program is a co-managed IT service designed to extend an existing IT department. Your team can retain control of the responsibilities it wants to own while Pioneer-360 assists with monitoring, patching, security operations, compliance work, and other time-consuming tasks. The division of responsibilities is defined around your team’s capabilities, workload, and goals.

Pioneer-360 combines security tools and professional oversight to help organizations reduce risk and support their compliance responsibilities. Services can include managed SIEM and SOC monitoring, vulnerability scanning and remediation, email protection, employee security training, dark web monitoring, data backup, compliant reporting, and audit or examination support. These services can help provide evidence and controls required by a framework, but they do not transfer an organization’s legal or regulatory responsibility to Pioneer-360.

The consultation begins with a discussion of your organization, current IT environment, concerns, regulatory requirements, internal resources, and business goals. Pioneer-360 then helps identify the services and level of involvement that may be appropriate. The purpose is to understand your needs and recommend a practical next step; it is not a commitment to purchase services.

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