Financial Industry Tech Support

Let the SOC 2 Type II Certified MSSP Security and Compliance Experts handle your Financial Industry’s IT environment.

The IT Partner Who Understands Financial Industry Compliance

Pioneer-360 has been working closely with financial institutions for over 20 years, expediting our desire to obtain our SOC 2 Type II Compliance Certification. This certification has solidified our expertise in the field and proven to our partners that we value and uphold the same security and compliance regulations that they are held to. We understand the complex and unique nature of financial institution’s IT environments, and we strive to partner with organizations to reduce your risk profile while improving the way you do business.

Tech Support Services for Financial Institutions

Partnering with an MSSP empowers your financial institution with top-tier security and compliance focused IT solutions.

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SIEM/Managed SOC

Pioneer-360’s Security Information and Event Management, or SIEM, gives access to a big-picture view allowing threats to be detected before they disrupt business. By bringing together security log data from multiple software and hardware components, large volumes of security log data can be analyzed to identify attacks, security threats, and compromises.
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Zero Trust

Maximize security within your organization by implementing a Zero Trust architecture. A strict software identity verification process will take place across your organization and devices protecting you, your organization, and your employees from advanced threats.
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Vulnerability Scanning

Pioneer-360’s engineers will perform an advanced credentialed vulnerability scan of your infrastructure that will discover, analyze, and report any found vulnerabilities or flaws. Identify security weaknesses and system flaws so that with changes to your processes and remediation, you can minimize risk to your organization.
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On-Site IT Consulting

Pioneer-360’s engineers are ready to come onsite to your organization to assess your IT needs. Get the most out of your IT budget by focusing on your organization’s goals and compliance requirements. Consulting with Pioneer-360 engineers empowers your organization through industry-leading security tools and IT security and compliance experts.
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Pioneer Protect

Pioneer Protect is Pioneer-360’s core remote monitoring package. With a multi-step process of monitoring, protection, and management, this package is designed to deliver anti-virus, EDR, and tested, curated patching to your network. Pioneer Protect gives us total visibility of your IT infrastructure to monitor the health and performance of your network.
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Audit and Exam Integration

A Pioneer-360 representative can be appointed to sit in on audits and exams with your organization, and/or sit on your technology committee. Pioneer-360 understands that audits and exams can be daunting and overwhelming, but with a team of security and compliance experts on your side, audits can go from a headache using large amounts of employee time, to a structured process.
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Disaster Recovery

Hard drive failures, theft, ransomware attacks, natural disasters, or even accidental deletions all pose a threat to your precious data. Cloud-based, recoverable, compliant data security with constant monitoring, provides you peace of mind when disaster strikes.
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Pioneer-360's Personal Commitment to Cybersecurity

At Pioneer-360 we prioritize internal cybersecurity. Our SOC 2 Type II Certification proves we uphold ourselves to the same rigorous compliance standards that many of our partners maintain.

How do we prioritize cybersecurity Internally?

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Maintaining a proactive cybersecurity mindset

We believe in proactive maintenance and monitoring of our partner’s IT environments, but even more so, we believe in being ahead of the curve. We constantly strive to improve our Security Stack in order to deliver the best toolsets to our partners.

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Testing our own people and processes

We believe cybersecurity today is not only about the power of technology, it’s about the power of the people behind the technology. We constantly test ourselves, our processes, and technology to ensure that we are meeting the highest standards.

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We offer regular security monitoring and easily digestible compliant reporting that can be delivered to you at whatever interval you request.

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Dependable Data Backup Plan

We provide robust, proven data backup plans that are regularly tested to give you peace of mind that even in a disaster, your data will be safe.

Cybersecurity FAQs

As a financial institution, we understand you have a lot of questions for the people who handle your IT. As a SOC 2 Type II Certified MSSP with 30+ years of experience, we have the solutions you’re looking for.

The financial industry faces numerous cybersecurity threats, such as data breaches, phishing attacks, ransomware, insider threats, and distributed denial of service (DDoS) attacks. These threats are often carried out by cybercriminals who try to steal sensitive information, such as account numbers, passwords, and personal information, which could be used for financial fraud or identity theft.

There are several best practices for managing cyber security risks in the financial industry, such as implementing multi-factor authentication, using encryption to protect data, conducting regular vulnerability assessments, implementing security policies and procedures, and conducting employee training. By taking these steps, financial institutions can reduce the risk of cyberattacks and protect sensitive financial information.

There are numerous regulations and guidelines that financial institutions must follow to ensure cybersecurity, such as the Gramm-Leach-Bliley Act (GLBA), the Payment Card Industry Data Security Standard (PCI DSS), the Federal Financial Institutions Examination Council (FFIEC) guidelines, and the Cybersecurity Information Sharing Act (CISA). These regulations and guidelines stipulate the minimum standards that financial institutions must comply with to protect financial data and systems.

Financial institutions use various tools and techniques to detect cyber attacks, such as intrusion detection systems, firewalls, and security monitoring software. Once an attack is detected, financial institutions respond by containing the attack, mitigating the damage, and restoring services as quickly as possible. They may also report the attack to law enforcement and regulatory authorities, and notify customers who may have been affected by the attack.

Employee training plays a critical role in ensuring cybersecurity in the financial industry. Employees are often the first line of defense against cyberattacks, which is why they must be knowledgeable about cybersecurity risks and best practices. The training should cover topics such as how to recognize phishing emails, how to create strong passwords, and how to report security incidents. By training employees, financial institutions can reduce the risk of human error leading to a cyberattack.

Financial institutions can mitigate the risks of third-party vendors and suppliers by conducting due diligence, such as assessing the vendor’s security controls and reviewing their security policies and procedures. They should also include security requirements in contracts with vendors, and monitor the vendor’s security posture regularly. By doing so, financial institutions can reduce the risk of a cyberattack resulting from a third-party vendor or supplier.

Financial institutions can leverage advanced technologies such as artificial intelligence, machine learning, and Big Data analytics to enhance cyber security. These technologies can help detect and prevent cyber attacks, reduce the risk of data breaches, and improve incident response times. Other technologies include biometric authentication, blockchain, and cloud security. By leveraging advanced technologies, financial institutions can stay ahead of the cybersecurity threats and protect sensitive financial information.

Free Consultation

Not sure which service is right for you? Book a free consultation, and we will discuss your IT needs together to find the right solution for your business.
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