Managed IT Services
We offer fully managed IT services to strengthen your cybersecurity.
Pioneer-360 provides managed IT, cybersecurity, and telecommunications solutions to organizations across Ohio. Since 1989, our New Philadelphia team has helped businesses and organizations throughout the state strengthen their technology, security, and compliance.
1451 4th St. NW New Philadelphia, Ohio 44663
Phone: 330-364-1137
Email: sales@pioneer-360.com
Hours: Monday through Friday
8am ET to 5pm ET
Pioneer- 360 provides on-site and remote telecommunication services to organizations across Ohio from our headquarters in New Philadelphia, Ohio.
We offer fully managed IT services to strengthen your cybersecurity.
Our fully compliant managed services help overcome security issues.
With cybersecurity services, your Ohio business can eliminate risk factors.
Our Remote Partner Program enables your company or organization.
Identify vulnerabilities, keep systems patched, and remediate security risks with our PVR Program.
Our telecommunications services combine different types of collaboration tools.
Pioneer-360 delivers telecommunications services that support collaboration to empower your company for remote work.
Find out more about how we provide cybersecurity to our healthcare clients.
Learn more about our cybersecurity solutions for our clients in the financial industry.
Ask for a proposal for managed IT services from Pioneer-360.
Why does my Ohio-based company need managed IT services?
Managed IT services help your business maintain reliable technology, reduce downtime, and manage cybersecurity risks while your team focuses on day-to-day operations. Pioneer-360 provides proactive network monitoring, patching, technical support, and security services. Depending on your needs, a fully managed plan can serve as your outsourced IT department, or co-managed support can complement your existing IT staff.
How can my Ohio-based company access managed IT services for cybersecurity?
Start with a free consultation to discuss your systems, security concerns, and business goals. You can also call 330-364-1137 or email sales@pioneer-360.com. Pioneer-360 can assess your environment and recommend an appropriate combination of managed IT, cybersecurity, and compliance support.
What managed IT services can my company in Ohio benefit from?
Depending on your service package, your company can benefit from network monitoring, managed patching, endpoint protection, help-desk support, Microsoft 365 services, and backup and disaster-recovery solutions. Pioneer-360 also offers vulnerability management, security monitoring, employee security training, and cloud telecommunications. The right combination depends on your users, devices, existing IT resources, and business requirements.
What are the costs of on-site support for telecommunications?
To confirm the cost of on-site telecommunications support, request a proposal for your location and project. Share your current phone system, number of users and sites, installation or troubleshooting needs, and desired support coverage. Ask the team to specify which on-site services are included and whether any visits, equipment, or project work carry additional charges.
What areas do telecommunication services cover?
Pioneer-360 serves organizations across Ohio from its headquarters in New Philadelphia, including Cambridge, Canton, Coshocton, Dover, Massillon, Wooster, Zanesville, Akron, Youngstown, Cleveland, Columbus, and Marietta. Cloud telecommunications can support calling, messaging, conferencing, and collaboration wherever your employees have internet access. Contact the team to confirm on-site availability and the services appropriate for your location.
How can telecommunications services help with community bank compliance?
Telecommunications should be part of a community bank’s broader security and compliance program. Pioneer-360 can combine communications services with managed IT and compliance support, including email encryption and archiving, security monitoring, vulnerability management, and reporting. These services can support technical safeguards and audit evidence; they do not establish compliance on their own. Your bank’s compliance and audit teams should confirm applicable requirements and the controls included in the service agreement.
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